The leader of Islington Council has voiced strong criticism against Thames Water for the negative impact of rising bills, burst pipes, and road closures on local residents. In a council meeting, concerns were raised about the ongoing disruptions and inadequate communication from the utility provider. Council leader Una O'Halloran accused Thames Water of greed and negligence, emphasizing that residents will bear the financial burden of the company's failures. Despite previous issues, Thames Water has initiated a £20m upgrade project to improve the aging infrastructure in the area.
"People are going to pay for your mistakes. It's shameless. You can't treat people like this. You need to get on with your job. It's horrendous."
"I know some of you are relatively new to this, but it's all about profit. Some people have had the gravy train, and now our residents are going to pay more money."
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