Sandra, 58, expressed her concern about evacuating her disabled daughter, stating, "The police had to carry her down and they had to bring her back up. If we were any higher, it would be hard getting her out."
Destiny Ifechukwu Mark described the panic during the evacuation, saying, "We were scared. We were running down the stairs. Nobody could use the lift. People were carrying their babies. It was an ugly experience."
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