A significant water outage affecting approximately 5,000 households across South London has resulted from a burst pipe on Alleyn Road, compounded by flooding at the Crystal Palace pumping station. Residents have expressed frustration over their inability to perform basic sanitary tasks, including showering or flushing toilets. Thames Water acknowledged the issue and stated that their engineers are working hard to resolve it, though no definitive timeline for service restoration has been provided. Concurrently, Ofwat has opened an inquiry into Thames Water regarding the delays in fulfilling over 100 environmental schemes funded by customers.
One frustrated resident said: "More than 12 hours without water in West Norwood. We don't have water to drink and flush the toilet."
A Thames Water spokesperson said: "We are sorry if you are experiencing a loss of water supply or loss of pressure in your area."
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