The London Borough of Haringey was rated as 'requires improvement' by the CQC for its adult social care services, particularly highlighting delays in assessing people's needs, with many expressing frustration regarding communication. While the council received mixed reviews, the commitment to enhancing services was evident, with praise for their reablement services, which are effective in promoting independence. However, barriers remain for non-English speakers and older adults lacking digital skills, along with lower satisfaction rates among unpaid carers compared to national averages.
The London Borough of Haringey needs improvement in adult social care access, highlighted by long wait times for care assessments and communication issues.
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