"Parker Harris stated that they want everyone to be able to use Slackbot and that they don't want to lock it behind a gate. In its current form, it's only available to enterprise customers, who receive unlimited access to Slackbot."
"The 15-message limit was their first attempt and that they need to revisit this. A middle ground is needed. What that will be is unclear; hopefully, the limit will be removed, or they'll introduce a more sophisticated calculation."
"The best solution would be no limit at all, but assuming that isn't feasible in terms of costs, they need to come up with a better alternative."
During the Salesforce developer conference, Parker Harris discussed the limitations of Slackbot for Business+ subscribers, specifically the 15-message weekly cap. This restriction hinders user engagement, as many enterprise users exceed this limit daily. Harris emphasized the need for a reevaluation of this cap to ensure broader access to Slackbot. While unlimited usage is currently reserved for enterprise customers, a more feasible solution is required. The ideal outcome would be the removal of the limit or the introduction of a more flexible alternative.
Read at Techzine Global
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