The 2025 Property Management Benchmark Report from AppFolio reveals that over one-third of property managers are adopting AI technologies to boost efficiency and data utilization. This shift highlights a strategic focus on connecting with residents and enhancing business growth, as property managers seek to address challenges like occupancy retention and changing resident needs. A significant 48% of managers aim to cut costs, and 42% seek to streamline maintenance. AI's role in automating tasks is crucial in facing increased competition caused by new rental housing surges, reinforcing the importance of operational efficiency.
According to AppFolio's 2025 Property Management Benchmark Report, AI adoption has surged, with more than one-third of property managers using it to streamline operations.
Those leveraging AI are gaining a strategic edge by having more time to focus on what matters: connecting with residents and growing their businesses.
As AI tools become more sophisticated, property managers who embrace automation and data-driven decision-making are better positioned to improve efficiency, reduce costs, and stay competitive.
Forty-eight percent of property managers are looking for opportunities to reduce cost year-over-year, and 42% want to streamline maintenance operations.
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