"In the 1990s, my suburban daily newspaper discouraged reporters from getting out of the newsroom, prioritizing clerical tasks over actual field reporting."
"Management reasoned that there was too much 'editorial housework' in the newsroom, insisting that reporters stay inside rather than engage with the community and seek real stories."
"The reality is that news happens on the streets, yet at The Tonawanda News, clerical housekeeping overshadowed the genuine quest for pertinent stories and interviews."
"Kristen Hare shares that impactful stories come from the ability of reporters to evoke emotions and realizations, which can only be achieved by being present in the field."
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