The healthcare system often leaves patients stranded during emergencies, particularly families and new parents who require immediate, specialized care but find limited options.
Patients, especially parents with young children, are faced with crowded ERs and a lack of alternatives, forcing them to seek urgent care driven by anxiety.
My healthcare journey during COVID-19 illustrated the fragmentation of care, with long ER waits contrasting sharply with the inadequate services found in urgent care.
A patient-centered approach is crucial for addressing healthcare gaps, enabling immediate access to expert care without compromising on quality for families in crisis.
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