The helpline's latest annual report reveals it received nearly 6,000 calls in 2023, marking the highest total in its 28-year history. There was a notable increase in contacts regarding alcohol and cocaine, with 27% of cases involving co-occurring substance use and mental health issues. Additionally, 91% of callers were first-time contacts, and many had sought help for their own substance use. The data indicates a growing urgency for comprehensive addiction support and highlights the challenges individuals face when navigating available resources.
"Navigating addiction services can be difficult and it can be challenging for GPs to provide a full range of options during short consultations."
"In 2023, 91% of callers were first-time contacts, with many seeking help for their own substance use problems."
"The report indicates a dramatic rise in the co-occurrence of substance use and mental health issues, from 13% the previous year to 27% in 2023."
"Alcohol was mentioned in 53% of all calls received, showing a significant increase as compared to only 16% in 2009."
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