When Tension Turns Toxic
Briefly

When Tension Turns Toxic
"Most conflict follows five phases: a trigger moment, escalation, crisis, recovery, and a post-crisis crash. Knowing where you are in that cycle can change how you respond and help navigate whether the situation gets worse or better."
"During a trigger moment, something sets a person off. It may be obvious or subtle. A comment lands wrong. A moment opens old wounds. A need goes unmet."
"The crisis phase is the peak. In this phase, pretty much all rational thinking is gone and emotion takes over. At this point, trying to use logic, solutions, and facts will rarely help."
Conflict typically follows a five-phase cycle: trigger moment, escalation, crisis, recovery, and post-crisis crash. Recognizing these phases allows individuals to regulate their responses. Self-regulation techniques like breathing and self-talk can be beneficial. Acknowledging others' feelings and using curiosity can help de-escalate situations. During the trigger moment, emotions begin to rise, leading to escalation where reactions often take over. The crisis phase is marked by a loss of rationality, necessitating a focus on reducing tension before resolution can occur.
Read at Psychology Today
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