Following the assassination of CEO Brian Thompson, UnitedHealth Group has hired a prominent law firm to demand retraction of social media posts from physician Dr. Elisabeth Potter. Potter claimed that UHC denied necessary aftercare for a patient post-surgery. She expressed frustration over communication issues and the pre-approval process, which she says should ensure standard care. UHC has since reacted by sending a demand letter after Potter publicly shared her experiences, highlighting growing grievances with the health insurance system since Thompson's death.
I had to scrub out mid-surgery to call United, only to find that the person on the line didn't even have access to the patient's full medical information.
Monitoring overnight is essential for these cases, yet insurance requires us to fight for what should be standard care.
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