"Between October 2023 and October 2024, Croydon Council received at least 20 complaints regarding damp and mould issues, highlighting a significant need for urgent repairs and proper tracking of tenant complaints."
"Richard Blakeway, the Housing Ombudsman, revealed that issues regarding damp and mould are now dominating half of their casework, indicating the seriousness of this widespread problem."
"Croydon Council faced criticism for leaving a tenant waiting over a year for a damp and mould inspection, a case described as severe maladministration that significantly affected the tenant's living conditions."
"The introduction of Awaab's Law is a response to the increasing concern about damp and mould, aiming to ensure landlords fulfill their legal obligations to address these urgent housing issues promptly."
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