Field service engineers are emerging as a lucrative target within B2B technology, a realization highlighted by XOi's announcement of a $230 million investment from KKR. This funding will facilitate the acquisition of Specifix, enabling XOi to broaden its dataset with information on approximately 85,000 additional machine models. By integrating this data into its platform, XOi aims to enhance user experience with more precise instructions and predictive maintenance capabilities. The company's evolution from developing 3D glasses to software solutions illustrates its adaptability in a changing market.
XOi's recent funding round of $230 million from KKR will enable it to enhance its platform and acquire Specifix, broadening its dataset and predictive capabilities.
The acquisition of Specifix is aimed at integrating new data to improve device-specific instructions and predictive maintenance, enhancing the overall service engineers' experience.
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