Overly seamless user experiences can lead to a loss of user agency, where individuals may act without intentionality or control. Designers should emphasize human agency in their work. Human agency is defined by the capacity to act intentionally, guided by four core functions: intentionality in forming plans, forethought in goal setting, self-regulation in monitoring actions, and self-reflection in evaluating outcomes. A focus on these aspects encourages more deliberate interactions with digital products.
Overly seamless UX routinely erodes user agency, suggesting a need for designers to create experiences that allow users to maintain their control and intentionality.
Human agency involves a person's capacity to act intentionally, influenced by four core functions: intentionality, forethought, self-regulation, and self-reflection.
Collection
[
|
...
]