Kelly Coffey, a senior librarian in the Bronx, experienced a series of traumatic events involving erratic and violent patrons shortly after starting her job in November 2022. Her ordeal included a naked man in the library and threats from patrons, leading to her feeling unsafe and suffering from anxiety and PTSD. Despite reporting these incidents, Coffey felt the library and its security staff were dismissive, labeling her as 'emotionally fragile.' Eventually, she decided to resign, highlighting serious concerns about safety in public libraries.
Coffey, who started as a senior librarian in 2022, faced extreme incidents with patrons that culminated in trauma, making her feel unsafe and unsupported.
She questioned the lack of security action when incidents occurred, only to be told she was 'emotionally fragile' for expressing her fears.
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