A Tokyo-bound American Airlines flight experienced a mechanical problem and had to turn around midway, landing in Dallas after 12 hours of flight. Passengers voiced their frustrations on social media, as they were provided minimal support including a cheap motel stay and inadequate food vouchers while waiting for a new flight. The 14-hour ordeal ended with another lengthy flight to reach Tokyo, making this diversion one of the more notable travel nightmares in recent history.
We’ve gone 14 hours with only dried snap peas as a snack.
@AmericanAir diverts us to DFW, reserves us a room in a Super 8 & gives us $12 food vouchers. This is not going to end well.
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