#passenger-experience

[ follow ]
#american-airlines
Dining
fromNew York Post
2 months ago

'Shrinkflation' hits luxe airport lounges - travel expert slams major airline for notable change

American Airlines is criticized for using small plates in lounges to cut food costs, leading to poor dining experiences.
Miami food
fromMiami Herald
2 months ago

A flight returned to Miami with an emergency. For travelers, the saga just began

American Airlines caused significant travel disruptions for passengers with unclear communications and delayed flights, resulting in a stressful experience.
fromNew York Post
6 months ago
Miscellaneous

American Airlines flight from LaGuardia makes emergency landing at JFK after bird damages engine: 'I thought I was gonna die'

Dining
fromNew York Post
2 months ago

'Shrinkflation' hits luxe airport lounges - travel expert slams major airline for notable change

American Airlines is criticized for using small plates in lounges to cut food costs, leading to poor dining experiences.
Miami food
fromMiami Herald
2 months ago

A flight returned to Miami with an emergency. For travelers, the saga just began

American Airlines caused significant travel disruptions for passengers with unclear communications and delayed flights, resulting in a stressful experience.
fromNew York Post
6 months ago
Miscellaneous

American Airlines flight from LaGuardia makes emergency landing at JFK after bird damages engine: 'I thought I was gonna die'

fromWIRED
3 days ago

Fancy Airplane Seats Have Nowhere Left to Go-So What Now?

"Designing with neurodivergent travellers and limited mobility in mind should be standard, not a bonus," Brown says. "When that happens, everyone benefits."
Wellness
#flight-delays
fromwww.cbc.ca
5 days ago
Toronto startup

Network outage at Pearson Airport could cause delays for passengers, airport says | CBC News

fromwww.cbc.ca
5 days ago
Toronto startup

Network outage at Pearson Airport could cause delays for passengers, airport says | CBC News

#flight-diversion
Los Angeles
fromLos Angeles Times
1 month ago

United Airlines flight from Hawaii to LAX diverted after 'potential security concern' found in bathroom

A United Airlines flight was diverted to Honolulu due to a potential security threat found in the bathroom.
Los Angeles
fromLos Angeles Times
1 month ago

United Airlines flight from Hawaii to LAX diverted after 'potential security concern' found in bathroom

A United Airlines flight was diverted to Honolulu due to a potential security threat found in the bathroom.
#airlines
fromCN Traveller
1 month ago
Mindfulness

Are you an impatient traveller? New legislation will fine airline passengers for standing too soon

fromNew York Post
2 months ago
Travel

Army of mosquitoes take over entire plane, causing passengers to become extremely itchy: 'Just praying for the flight to get over'

fromCN Traveller
1 month ago
Mindfulness

Are you an impatient traveller? New legislation will fine airline passengers for standing too soon

fromNew York Post
2 months ago
Travel

Army of mosquitoes take over entire plane, causing passengers to become extremely itchy: 'Just praying for the flight to get over'

#dublin-airport
#aviation-safety
Brooklyn
fromBrooklyn Eagle
1 month ago

Passenger jet had to abort takeoff to avoid runway collision at LaGuardia Airport

A passenger jet aborted takeoff due to another plane on the runway, causing injury and prompting investigations.
fromNew York Post
2 months ago
Miami food

Terrified Frontier Airlines passengers feared 'it was the end' as Puerto Rico-bound plane's wheel breaks off in hard landing

Brooklyn
fromBrooklyn Eagle
1 month ago

Passenger jet had to abort takeoff to avoid runway collision at LaGuardia Airport

A passenger jet aborted takeoff due to another plane on the runway, causing injury and prompting investigations.
fromNew York Post
2 months ago
Miami food

Terrified Frontier Airlines passengers feared 'it was the end' as Puerto Rico-bound plane's wheel breaks off in hard landing

#gatwick-airport
#air-travel
Coronavirus
fromBusiness Insider
4 months ago

A couple spent hours near a passenger's body. Here's how cabin crew are trained to handle deaths in the air.

A couple had to share a flight row with a deceased passenger after medical efforts failed to save her.
fromFast Company
1 month ago
Startup companies

Airline satisfaction soars: Travelers are happier with fewer fellow passengers clogging up flights in 2025

Coronavirus
fromBusiness Insider
4 months ago

A couple spent hours near a passenger's body. Here's how cabin crew are trained to handle deaths in the air.

A couple had to share a flight row with a deceased passenger after medical efforts failed to save her.
fromFast Company
1 month ago
Startup companies

Airline satisfaction soars: Travelers are happier with fewer fellow passengers clogging up flights in 2025

#aviation
fromNew York Post
1 month ago
Chicago Blackhawks

Passengers scream for their lives after plane struck by one natural disaster after another: 'I am still in shock'

Chicago Blackhawks
fromNew York Post
1 month ago

Passengers scream for their lives after plane struck by one natural disaster after another: 'I am still in shock'

Passengers on an Indian flight experienced severe turbulence, hail, and a bird strike, but the pilot managed a safe landing despite the damages.
#airport-security
#united-airlines
fromNew York Post
3 months ago
London startup

United Airlines receives FAA approval for first Starlink-equipped plane, schedules first flight for May

London startup
fromThe Verge
1 month ago

United's Starlink-powered Wi-Fi signals the end of airplane mode

United Airlines introduces fast satellite Wi-Fi powered by Starlink, signaling a potential shift in in-flight connectivity and consumer expectations.
First commercial flights with Starlink are set to begin on May 15, 2025, enhancing passenger experiences during travel.
fromNew York Post
3 months ago
London startup

United Airlines receives FAA approval for first Starlink-equipped plane, schedules first flight for May

fromwww.standard.co.uk
1 month ago

Stansted Airport chaos as IT fault causes major delays and missed flights

Flights at Stansted Airport faced significant disruptions this morning due to an IT fault, resulting in long queues and missed flights for many holidaymakers.
London food
#airports
#london-bridge
fromTravel + Leisure
2 months ago

I Refuse to Sit Anywhere But the Aisle Seat-and These 8 Travel Hacks Make It Even Comfier, From $8

The Bagsmart Large Electronics Organizer is an essential travel accessory that helps keep cords untangled and tech organized, making aisle seat life more manageable during flights.
Travel
#delta-airlines
#public-transport
London startup
fromwww.hamhigh.co.uk
2 months ago

AI to be rolled out on some London buses in bid to cut passenger wait times

Metroline's AI technology trial significantly reduced bus waiting times and is set to save thousands of hours across its operations.
London food
fromwww.bbc.com
3 months ago

Elizabeth line gets posters to prevent dirt marks

TfL introduced new decorative posters behind benches to protect against dirt marks and enhance station aesthetics.
#amtrak
fromTravel + Leisure
3 months ago
Alternative transportation

Amtrak's Next Generation of Trains Are Coming Soon-and They're More Spacious, Have Panoramic Windows, and Tons of Modern Upgrades

fromBusiness Insider
5 months ago
Miscellaneous

I paid $400 for a roomette on a 15-hour Amtrak train. The 23-square-foot space was more comfortable than I expected.

fromTravel + Leisure
3 months ago
Alternative transportation

Amtrak's Next Generation of Trains Are Coming Soon-and They're More Spacious, Have Panoramic Windows, and Tons of Modern Upgrades

fromBusiness Insider
5 months ago
Miscellaneous

I paid $400 for a roomette on a 15-hour Amtrak train. The 23-square-foot space was more comfortable than I expected.

#heathrow-airport
fromwww.thelocal.ch
3 months ago

Why Zurich airport has said 'non' to announcements in French

The decision to limit ourselves to two languages is a conscious measure taken as part of our so-called silent airport concept.
Germany news
fromwww.standard.co.uk
3 months ago

TfL adds coverings to protect Elizabeth line walls from 'ghost marks'

The coverings have been put up to protect the Elizabeth line platform walls from dirt and grease left behind by passengers. These stylish new moquette-inspired designs will enhance the customer experience by protecting the areas behind the seats.
London food
#qatar-airways
Travel
fromTravel + Leisure
4 months ago

Philadelphia Airport Just Got a New 20,000-square-foot Chase Sapphire Lounge-With Cheesesteaks, Arcade Games, and a Beer Garden

Philadelphia Airport's new Chase Sapphire Lounge offers unique amenities and local culinary delights for travelers.
Canada news
fromIrish Independent
4 months ago

Over 200 passengers forced to spend weekend on freezing Canadian island after plane bound for Dublin diverted

United Flight 23 was diverted for a medical emergency, leading to a prolonged unscheduled stay in Newfoundland due to weather conditions.
fromBusiness Insider
4 months ago

Our cruise ship left without us. Some quick thinking and a key part of our booking saved us from being stuck for long.

I was surprised the ship left without us because when you're on a cruise-organized shore excursion, it is supposed to wait for you to get back, even if you're running late.
Miscellaneous
fromMiami Herald
6 months ago

How $9 billion will change Miami's airport, and what travelers are getting for the money

"We have escalators that are comprised of over 12,000 moving parts... All these parts have to be manufactured, and they're often individually designed and engineered for a specific location."
Miami
fromianVisits
6 months ago

Euston station to put travel information back on the Big Board

The large digital display screen will be switched on later on December 11, but it will be in test mode until next week, as advised by Network Rail.
Miscellaneous
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