The Welcome Conference held in Manhattan attracted members of the restaurant industry, showcasing sponsorship from Resy. As the event ended, attendees were led to an after-party hosted by OpenTable, Resy's rival. In the evolving landscape, OpenTable is reversing its earlier losses against Resy by enhancing its platform with updates, pricing changes, and marketing efforts to reclaim popular restaurants that switched platforms in recent years. This shift signifies a competitive resurgence for OpenTable in the digital reservations sector.
OpenTable's strategy revolves around product updates and a charm offensive to reclaim restaurants that had shifted to Resy, marking a significant turnaround in the competition.
Last year, Resy enjoyed a strong foothold in the market, but OpenTable's recent efforts have seen popular restaurants returning to their platform, reshaping the online reservation landscape.
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