NYC officials confirmed the Windows 'blue screen of death' incident was due to a faulty update by CrowdStrike, not a cyberattack. The Office of Technology and Innovation proactively screened to prevent critical city function impact.
City services faced minimal delays due to affected workstations by the faulty update, with NYC Health + Hospitals affected, but most hospitals not using Crowdstrike. MTA ensured operational functions with slight disruptions in arrival clocks and apps.
The NYPD and FDNY had some camera outages and non-critical case backlogs, yet no impact on emergency services like 911. Federal impacts included Social Security Administration office closures.
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