Travelers at Newark Liberty International Airport encountered significant chaos due to communication breakdowns at the air traffic control tower, resulting in numerous delays and cancellations beginning April 28. Though the situation has improved with fewer cancellations, the airport still faces substantial staffing challenges, requiring around 3,000 additional air traffic controllers nationally. Experts reassure that Newark's troubles are unique and unlikely to be replicated at other airports, attributing the chaos to specific operational changes rather than a broader systemic failure.
"What happened at Newark was specific to Newark because it involves the move of the approach control from Long Island to Philadelphia."
"The New York approach control has been chronically understaffed and needs to hire about 3,000 air traffic controllers nationwide to reach full staffing levels."
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