Residents of a multistory rental building in New York City are facing issues with malfunctioning elevators, with only one of three currently operational. The city's laws require that at least one elevator must be functioning in buildings taller than five stories. Tenants experiencing service disruptions are advised not to withhold rent but to report issues to the city via 311 and can pursue legal action if landlords fail to comply with repair requirements.
In New York City, landlords must keep their properties operating safely and in compliance with city codes, including legal requirements for elevators.
If the landlord doesn't take any action, you can file a lawsuit in housing court, either by yourself or as part of a group of dissatisfied tenants.
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