"In a sweeping push against shady gym practices, Mayor Zohran Kwame Mamdani's administration fired off compliance warnings Thursday to 187 gyms and health clubs citywide, including big names like PureGym, Planet Fitness, and Equinox. The letters from the Department of Consumer and Worker Protection (DCWP) demand adherence to state cancellation laws and the city's Consumer Protection law, which bans deceptive ads such as bait-and-switch pricing and hurdles that make ditching memberships a nightmare."
"This blitz stems from Mayor Mamdani's January executive orders targeting hidden junk fees and "subscription traps"-schemes where signing up is a breeze, but canceling feels like a triathlon. "New Yorkers shouldn't need a personal trainer to cancel a gym membership," Mamdani said. "If a company makes it easy to sign up but nearly impossible to walk away, we will enforce the law and protect your time and your money.""
Mayor Zohran Kwame Mamdani's administration sent compliance warnings to 187 gyms and health clubs citywide, including major chains, requiring adherence to state cancellation laws and the city's Consumer Protection law. The Department of Consumer and Worker Protection (DCWP) warned against deceptive ads, bait-and-switch pricing, hidden fees, and administrative hurdles that impede membership cancellations. The enforcement push follows January executive orders targeting hidden junk fees and "subscription traps" that make signing up easy but canceling difficult. Common complaints include free trials turning into surprise charges, undisclosed fees, and onerous cancellation processes. DCWP signaled aggressive enforcement and potential penalties for noncompliant operators.
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