NYC public transit is experiencing record ridership and performance in 2025, as reported by Governor Kathy Hochul. This includes improvements in subways, buses, and rail services. The MTA has enhanced service on various subway lines, bus routes, and introduced changes such as congestion pricing. Ridership is nearly six million daily, with on-time performance reaching 83.7% for subways, marking the best non-pandemic performance. Investments in safety and reliability are benefiting riders and contributing to the overall thriving state of New York transit.
MTA ridership, performance and safety are all improving dramatically in 2025, serving nearly six million New Yorkers every day and keeping New York moving, Hochul said.
Thanks to investments we're making in safer, more reliable and more frequent service, riders are benefitting every day. When transit is thriving, New York is thriving.
Weekend and off-peak weekday service was increased on 12 subway lines, reducing wait times for millions of customers over the previous two years, the agency reported.
Weekday subway on-time performance in the first six months of 2025 was 83.7%, 2.4 percentage points higher than the same time last year and on track for the best non-pandemic year in recorded history.
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