"The VA identified its five most widely used software vendors with the highest quantity of licenses installed, but faced challenges in determining whether it was purchasing too many or too few of these software licenses."
"If successful, this could be a critical first step in improving the department's ability to track and analyze licenses across the department. Implementation of these recommendations would allow VA to identify opportunities to reduce costs on duplicate or unnecessary licenses."
"The GAO was concerned that VA was not tracking the appropriate number of licenses for each item of software currently in use."
The Department of Veterans Affairs faces challenges in determining the correct number of software licenses needed for its top five vendors, impacting its $985 million annual software expenditure. The Government Accountability Office identified this issue and recommended that the VA track software licenses in use and compare them with purchase records. The VA has begun preliminary actions to implement a centralized software license inventory by March 2026, which could help reduce costs by identifying unnecessary licenses. However, concerns remain about the VA's current tracking practices and vendor licensing restrictions.
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