Colleges are increasingly prioritizing student success, focusing on retention and postgraduation outcomes. A recent survey highlights that 60% of student success leaders feel their institutions are effective in making this a priority. However, addressing barriers can be challenging due to fragmented structures. Some institutions are forming dedicated teams, like the STAR team at American University, which includes over 50 leaders to streamline efforts and foster collaboration. Regular meetings allow them to evaluate data and propose actionable solutions, enhancing responsiveness to student needs.
Anyone who talks to me knows I'm big on decision agility, because we don't have a ton of time to make decisions and we have a lot of people who have to put input into those decisions.
The STAR team is made up of more than 50 campus leaders from academic units, advising, student affairs, and financial aid, among other offices.
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