"We have created a world of unprecedented digital convenience—we use grocery delivery apps, self-checkout lines, streaming services, and text messages, versus phone calls. We are now hyperconnected online, and yet experiencing the highest reported rates of both loneliness and anxiety in recorded history."
"The rise of generative AI and AI companions is the next significant shift in this journey. With more than 800 million people using just ChatGPT every week, there is truly a fundamental shift in how we seek information and communicate with others."
"If we allow digital interactions to replace real-world ones, do we risk losing the human art of caring for one another? This issue goes unnamed in boardrooms, but the erosion of human connection could pose a material business risk if it goes unnoticed and unattended to."
Over the past decade, advancements in digital convenience have diminished human interactions, contributing to rising loneliness and anxiety rates. Despite the benefits of technology, such as grocery delivery and AI companions, these innovations risk replacing real-world connections. The World Health Organization reports that loneliness affects nearly one in six people globally. As AI technology evolves, it is crucial to prioritize human connection to prevent the erosion of relationships, which could pose significant risks in business and society.
Read at Fast Company
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