Community Managers serve a critical role in organizing and engaging community members, often requiring both primary and secondary skills. They typically transition from established careers, with an average age of 39 among respondents, suggesting a wealth of experience. Career paths within this field can lead to specialized roles such as Director of Community. Key responsibilities include managing discussions, empowering contributors, and conveying the business value of community initiatives, while also handling metrics, tool management, and aligning community goals with business objectives.
Community Managers need diverse skills and the ability to delegate, engaging product experts and empowering subject matter experts to foster meaningful conversations.
The average age of community survey respondents is 39, indicating a trend of seasoned professionals transitioning into community management roles.
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