The 12th annual IT Summit at Harvard focused on the critical role of technology in the University’s mission and the impact of generative AI on academia. Keynote speaker Michael D. Smith emphasized the importance of understanding technology as one of the pillars of education. He indicated challenges with generative AI, such as the explainability problem and the risk of overreliance on AI for critical thinking. Innovative coursework was showcased, highlighting the promising use of AI tools like tutorbots for student support, stressing the need for users to become adept with technology.
"Technology underpins every aspect of Harvard," said Klara Jelinkova, vice president and University chief information officer, who opened the event by praising IT staff for their impact across the University.
In his address, "You, Me, and ChatGPT: Lessons and Predictions," Smith explored the balance between the challenges and the opportunities of using generative AI tools.
Smith pointed to an "explainability problem" in generative AI tools and how they can produce responses that sound convincing but lack transparent reasoning.
In showcasing innovative coursework from students, Smith highlighted the transformative potential of "tutorbots," or AI tools trained on course content that can offer students instant, around-the-clock assistance.
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