
"Ginny Marvin think there is a bug in this, and it carries over context from one advertiser to another in an MCC if the user is the same - I cant be certain its "using the carried over context" but I definitely see business context from one client account when chatting with another client account. David sent me examples via email and it does very much so seem to be mixing up client advise when it responds."
"I can't share the specific examples because they have confidential client details in the advice. But you should be aware, it is possible that if you use an MCC account with Google Ads and also use Ads Advisor, it might confuse one client to the next - so be careful. Ginny Marvin, the Google Ads Liaison, did respond saying, "Thanks for flagging. The team is looking into it.""
An AI-driven Ads Advisor for Google Ads can carry context between different advertiser accounts when the same user manages multiple clients in an MCC. Reported instances show business-specific details from one client appearing in chats about another client, creating the potential for confusing or inappropriate, cross-account advice. Confidential examples exist but were not shared publicly due to client privacy. Google acknowledged the report and indicated the team is investigating. Advertisers and MCC users should exercise caution when using Ads Advisor across multiple client accounts until the behavior is confirmed and addressed.
Read at Search Engine Roundtable
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