According to Brad Yared, manager of youth activities on the Disney Treasure, all childcare cast members in the Oceaneer Club undergo "enhanced background checks" during the hiring process to ensure kids' safety. Not only that, but they need to have experience working in similar settings, he told me. "All of our counselors have worked in high-volume child care settings in the past. Some of our counselors have been teachers; some of our counselors were day camp providers. So we integrate the best of all of it and create a really dynamic team. A lot of our team members have experience working with kids with additional needs," says Yared. "We like to make sure that everybody really does feel comfortable when they come to drop off their kids."
When you approach the Oceaneer Club entrances (there are two), you're greeted by a counselor at a kiosk. There, your child can swipe into the club using their Magic Band and either stroll into the club or, if they're coming from the floor above, take a slide down directly into the club behind the secure gates. (Bonus points: All Oceaneers must wash their hands in these really cool handwashing stations before entering. Yay for reducing the germs where we can.)
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