The article discusses the case of Rachael Millanta, who filed a complaint against Dr. Esther Park, a Toronto gynecologist, concerning a traumatic experience in her clinic. Millanta expressed dissatisfaction with the lack of privacy and consent during her examination, alongside improper hygiene practices that placed patients at risk. Following media attention and multiple patient complaints about similar experiences, the Toronto Public Health confirmed that sterilization protocols were neglected. Millanta’s complaint, initially ignored, received a response in which Dr. Park disputed many claims. This situation underscores serious gaps in patient care and oversight in medical practices.
In her complaint, Millanta wrote that when she asked for a gown or covering, she was told she should have brought her own from home.
Many patients have come forward to share their negative encounters with Park, expressing their frustration that their voices weren't being heard.
Millanta said she received a response from the college several months later, in which Park refuted most of Millanta's claims.
The Respondent says that while she regrets the Complainant is unsatisfied with her level of professionalism, she disagrees with this concern.
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