The latest firmware update for Xbox Series X|S consoles, available through the Xbox Insider program, has inadvertently reset users' consoles to factory settings. Issues include complete deletion of user profiles, affecting even prominent reporters. This update, which was intended to correct profile display issues and enhance Dolby Vision detection, instead has led to significant problems for users. The extent of the Xbox Insider participants remains undisclosed by Microsoft. As of now, no response has been issued from the Xbox Insider account regarding the reported issues, leaving users uncertain about potential resolutions.
Players have reported that their entire profiles are being removed following the latest Xbox Insider firmware update, an issue also faced by The Verge reporter, Tom Warren.
The update aimed to fix a profile issue and improve how Dolby Vision setups are detected, but it clearly did not go as planned.
The Xbox Insider program is free and allows users to test early software releases, but these updates can often lead to unexpected problems.
While the social media account for Xbox Insider has yet to comment on the ongoing issues, the circumstances have left users in a difficult position.
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