Google has confirmed that a technical issue resulted in the deletion of Timeline data from Google Maps for some users, sparking concerns over data management practices. While those with an encrypted backup can restore their information manually, many users who did not back up their data will have lost it permanently. This incident comes in light of Google's previous data management controversies, such as the reduction of the data retention period from 18 months to 3 months, indicating ongoing challenges in maintaining user data reliability alongside similar reported issues from other companies.
Google acknowledged that a brief technical problem caused some users to lose their Timeline data, highlighting concerns on user data reliability through its services.
Those who did not make a backup of the Timeline data have unfortunately lost it permanently, as Google only provides a restoration procedure for those with backups.
This incident follows a pattern of Google having issues with data management, as evidenced by its policy shift in 2023: shrinking the retention period for location data.
Google is not alone in the struggle with data reliability; other companies like Veeam and Cloudflare have also experienced significant data loss issues.
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