Toggle tax represents the productivity losses from frequent task or app switching. It involves various factors including the physical act of switching apps, load times, and distractions from notifications. Even though using multiple apps may seem essential, excessive switching can create significant stress and loss of focus. The stress hormone cortisol is produced, resulting in impacts on task completion and overall well-being. Frequent app switching also diminishes the ability to retain information in short-term memory, further reducing effectiveness in work situations.
To execute a single supply-chain transaction, each person involved switched about 350 times between 22 different applications and unique websites. An average user toggled between different apps and websites about 1200 times a day.
Toggle tax is the productivity loss you experience due to frequent task or app switching, impacting organizational productivity in various ways including stress and loss of focus.
Excessive toggling causes the brain to produce cortisol, the stress hormone, leading to reduced focus, delays in tasks, and negative impacts on employee well-being.
Switching between apps requires people to reorient themselves each time, which diminishes the information retained in their short-term memory.
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