"When it comes to workplace candor, most leaders focus on helping frontline employees feel safe to speak up-the concept Harvard Business School professor Amy Edmondson popularized as team psychological safety."
"The phrase refers to the belief that you won't be punished or humiliated for admitting a mistake or raising a concern, and over the past quarter century, it's become a staple of leadership playbooks and organizational culture initiatives."
"His research focus is on leadership and team interaction in high-reliability organizations. He actively works with business leaders to transfer this knowledge and help them to better manage errors and foster organizational learning."
"Bin Zhao is a professor of management and organization studies at Simon Fraser University's Beedie School of Business in Vancouver, Canada. Her research explores how organizations and leaders can foster openness about errors and use them to drive learning, growth, and innovation."
Psychological safety means employees believe they will not be punished or humiliated for admitting mistakes or raising concerns. The concept has become a staple of leadership playbooks and organizational culture initiatives over the past quarter century. Many leaders prioritize helping frontline employees feel safe to speak up to promote workplace candor. A professor at ESMT Berlin researches leadership and team interaction in high-reliability organizations and engages with business leaders to transfer knowledge, better manage errors, and foster organizational learning. Bin Zhao at Simon Fraser University studies how organizations and leaders can foster openness about errors to drive learning, growth, and innovation.
Read at Harvard Business Review
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