Jewel Singh's career in security progressed from IT and data analytics to leading safety operations for employee transport in India. Singh established CIO ThinkDesks for IT support and improved transportation safety compliance through software solutions. Her role emphasizes the importance of safe commutes for employees, particularly women working night shifts in challenging urban environments. She enhanced security measures with control centers and reporting systems. Amid rising workplace violence, Singh advocates for robust security protocols and effective access management to protect employees.
The constant challenge, risks and uncertainties associated with Security made the role appealing. I see challenges as opportunities for growth, calculated risk-taking and a way to demonstrate our duty of care purpose, which I am passionate about.
We provide a safe, secure and compliant commute for thousands of employees across multiple cities across India, exceeding industry best on-time arrivals, on-time departures, employee trip feedback rating and other metrics.
With the rise in workplace violence and social unrest, it's more important than ever for security leaders to place protections for their employees, especially for night shift workers.
Navigating densely populated cities creates its own challenges, as it can be difficult to thoroughly cover all of a building's access points.
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