"Remote work delivers - as long as it's supported by technology that is tightly integrated into companies' overall systems and platforms. In other words, don't just throw a laptop of extra phone at remote workers and let them figure out the rest. Remote workers require robust technology investments to succeed. But as with all the best technology intentions, there's a frequently overlooked factor."
"A recently published study of 4,000 large firms shows remote work productivity sinks without strong tech support. In contrast, firms that combine remote work with automation and digital collaboration tools experience significantly higher productivity growth. The study's author, Jacques Bughin, professor at Solvay Brussels School of Economics and Management, observes that "productivity gains-and by extension sustainable firm performance - stem from integrated workplace technology systems rather than isolated investments, highlighting the importance of coherent technology strategies.""
Remote work increases productivity when supported by tightly integrated technology across company systems rather than isolated tools. A study of 4,000 large firms finds productivity falls without strong tech support but rises when remote work is combined with automation and digital collaboration tools. Integrated workplace technology systems drive capital deepening and improved task allocation, producing sustainable firm performance rather than one-off efficiency gains. Technology should eliminate technical and social divides between remote and in-house staff. AI can make remote work more seamless but requires an explicit connection strategy and human involvement to maintain team cohesion and effectiveness.
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