"Without a doubt, the criteria for these evaluations have firmly shifted five years after the onset of the Covid-19 pandemic. Before Covid, office occupancy rates across the top 10 major U.S. metro areas hovered around 90%. According to recently published research by The Dorothy A. Johnson Center for Philanthropy, it is now 52%. Importantly, this 52% rate has been consistent for the past 2+ years. Therefore, coming into the office about half the time appears to be the new normal for U.S. city-dwelling workers."
"That said, office attendance cannot continue to serve as an indicator of employee investment, engagement and success. How then can a manager evaluate these and other areas of employee input, such as willingness to participate and professionalism? Here's one idea: Employee input, like hours worked, workplace behavior, and other easily quantifiable metrics should no longer be under the authority, or magisterium, of managers at all."
Office occupancy in major U.S. metros has fallen from about 90% pre-Covid to roughly 52%, a rate that has remained steady for over two years. Regular office attendance no longer reliably indicates employee investment, engagement, or success. Managers face a need to reassess evaluation criteria in a landscape where hybrid work is common. Input measures such as hours worked, workplace behavior, and other quantifiable activities should not determine performance ratings. Evaluation should focus exclusively on output, meaning finished projects or products, separating the domains of employee input and output.
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