Krishna Mahay began her journey at Sangam Surgery in Toronto Avenue in 1981 when she covered for a sick receptionist. This temporary role evolved into a nearly four-decade long commitment filled with kindness and dedication. Krishna reflected on the significant changes in her role and the NHS over the years, noting the transition from manual tasks to modern practices. Practice manager Meenakshi Battu praised Krishna's unwavering support for patients and staff, emphasizing her legacy of personalized care, while highlighting the changes in respect towards medical staff in recent years.
After covering for a sick receptionist, Krishna Mahay turned a temporary role into a nearly 40-year career at Sangam Surgery, illustrating commitment and service in healthcare.
Meenakshi Battu praised Krishna as a beloved figure for her kindness and dedication, emphasizing her role in providing personalized care to patients and her unwavering support for the community.
Reflecting on changes over the decades, Krishna noted how the role has evolved from manual tasks to a modern practice, highlighting the loss of respect in patient-staff interactions.
The growth at Sangam Surgery is evident, from just three staff members in 1981 to 18 receptionists today, as Krishna emphasized her adaptation to the evolving landscape of the NHS.
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