"I made a mistake, and I am sincerely sorry. To our Team Members, to our customers, and to the LGBTQIA+ community that has been with us since the very beginning, the confusion and hurt we caused around our new policy for Pride flags failed you."
"The Pride flag is a symbol of safety and belonging for people who don't always find that in the world, and that is not something I want to take away from anyone who walks into a Philz."
"I had the chance to sit down with San Francisco Pride leaders Suzanne Ford and Jupiter Peraza, both are trans women who led this conversation with grace, directness and a genuine commitment to finding alignment on what matters."
"I want to be clear about where Philz stands: our Pride flags are staying up."
Philz Coffee has decided to keep Pride flags in its stores after initially planning to remove them. CEO Mahesh Sadarangani acknowledged the mistake and expressed regret for the confusion caused. The decision to remove the flags was part of an effort to create a more consistent experience across locations. Following backlash from customers and a Change.org petition, Sadarangani emphasized the importance of the Pride flag as a symbol of safety and belonging, affirming that the flags will remain in place.
Read at Queerty
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