In 2024, the Food Safety Authority of Ireland (FSAI) received 4,996 complaints, marking a 13.7% rise from 4,395 in 2023, reflecting a decade-long upward trend. The majority of complaints were about unfit food, totaling 1,597 reports, with problematic items ranging from foreign objects like plastic and glass to undercooked meats and food served cold. Notable complaints included insects and unsuitable materials found in various food products. The increase signifies growing consumer awareness regarding food safety as emphasized by FSAI's chief executive, highlighting the importance of reporting unsafe practices for maintaining food quality.
"We welcome consumers and food businesses contacting us via our Advice Line," FSAI chief executive Greg Dempsey said. People reporting inappropriate and unsafe food and practices is vitally important..."
"The year-on-year increase in complaints to the Advice Line reflects an increased awareness among consumers of the importance of food safety and also demonstrates their zero-tolerance approach when it comes to poor food safety..."
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