"Mark Thomas described the new bags as 'completely useless,' stating he struggled to carry two grocery bags without handles and regretted not bringing his reusable bags. He felt that the change was a cheap move by Safeway to save costs."
"A Safeway spokesperson confirmed the switch to handleless paper bags due to a 'global supplier shortage,' but did not provide details on affected locations or the duration of this change."
"'There are bigger problems in the world, but it just seems part of a much larger trend of these large corporations trying to fleece Americans out of everything they can,' said Thomas, expressing his frustration with the decision."
Safeway has transitioned to using paper bags without handles across multiple locations in San Francisco, leading to customer frustration. Shoppers have reported difficulties carrying groceries without handles, with one customer expressing regret for not bringing reusable bags. A Safeway spokesperson attributed the change to a global supplier shortage affecting the availability of handled bags. Customers have voiced concerns about the decision, viewing it as a cost-cutting measure by the corporation. The situation reflects ongoing issues with paper bag availability in the retail sector.
Read at SFGATE
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