"Scooter users were surprised to see an announcement in the Spin app last week, saying it would end services on Aug. 27 in San Jose. City officials said they declined to renew the company's permit because Spin never deployed the required minimum of 500 scooters. But a Spin representative said the city didn't address rampant vandalism. Colin Heyne, spokesperson for the transportation department, said Spin had a one-year contract with the option to extend it another year."
"Shiraz Rosenthal, a government partner manager for Spin, said the company lost more than 400 scooters to theft or vandalism in the first half of 2025, a "significant portion" of the company's fleet. She said they tried to work with city officials to renew the contract, but San Jose required Spin to pay a permit fee for the maximum 1,000 scooters, which wasn't financially feasible."
San Jose is seeking a new e-scooter vendor after its exclusive permit with Spin ended when the company announced service would stop on Aug. 27. City officials declined to renew the permit because Spin did not deploy the required minimum of 500 scooters; the permit allowed up to 1,000 but data show an average deployment of about 240. Spin reported losing more than 400 scooters to theft or vandalism in the first half of 2025 and called a required permit fee for 1,000 scooters financially infeasible. The city remains in the Lyft Bay Wheels e-bike program.
Read at San Jose Spotlight
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