"Getting help with your account should be simple and accessible. That's why we're launching a new, centralized hub on Facebook and Instagram that brings support tools and options into one place. Within the support hub, you can now report an account issue, find quick answers with the help of Meta AI-powered search, and more."
"If you lose access to your account, getting back in should be quick and stress-free. We've updated the account recovery experience on Facebook and Instagram using AI so you can get help gaining access to your account."
A new centralized hub on Facebook and Instagram brings support tools and options into one place. Users can report account issues directly within the support hub. Quick answers are available through Meta AI-powered search integrated into the hub. The account recovery experience has been updated on both platforms using AI. AI is used to guide users through steps to regain access to locked or compromised accounts. The updates are designed to make getting help simple, accessible, quick, and stress-free. Consolidation of reporting, search, and recovery features streamlines troubleshooting and reduces friction. The combined tools aim to improve response efficiency and user confidence when managing account problems.
Read at Social Media Today
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