In 2019, during the urgent need for mobile isolation wards in Wuhan amid the COVID-19 outbreak, Haier Group showcased its innovative capabilities by collaborating swiftly with a home furnishings company and various suppliers. This remarkable feat was facilitated by Haier's open digital supply chain platform that enabled rapid development, prototyping, and delivery. Operations management professor Kasra Ferdows highlights how such digital platforms can improve transparency in the supply chain, allowing for quicker response and innovation. He suggests that organizations, regardless of size, can start integrating these practices by opening limited functions to partners.
Haier's success in rapidly delivering mobile isolation wards during a crisis is attributed to their innovative digital supply chain platform which enhances transparency and collaboration.
Kasra Ferdows emphasizes that even smaller companies can leverage open digital platforms, starting with limited functions and partners to foster innovation.
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