Why Flight Attendants Won't Lift Your Carry-on Into the Overhead Bin - and 8 Solutions for Packing Lighter
Briefly

Travel + Leisure emphasizes the advantages of traveling with only carry-on baggage to avoid the checked-bag line. However, handling heavy luggage can be problematic, especially for solo travelers or during busy flights. Flight attendants typically avoid assisting passengers with luggage placement due to safety concerns and the risk of injury from lifting heavy bags. Their primary role does not involve lifting luggage, and guidelines may vary between airlines on providing assistance, leading to a consensus that passengers should prepare to handle their own bags.
Most crew won't assist with placing luggage [in the overhead bin] for one main reason, we can't guarantee the weight of a passenger's bag.
It’s actually quite a physically taxing task for flight attendants to take on, and one that could lead to injury.
My airline requires workers to assist passengers in locating space in the overhead bins, but not to pick up the bag on their own.
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