"South East Water (SEW) announced on Wednesday - after five days of problems - the supply issues had returned to all affected properties due to a "water quality issue" and warned the public to boil water before drinking. Schools have been closed, and residents have had to rely on neighbours across the affected area. Speaking at Prime Minister's Questions in Parliament Sir Keir Starmer described the situation as "shocking"."
"Businesses in Tunbridge Wells have said they are set to lose earnings as a result of the water problems. Birkan Koca, who runs Eggs Eleven cafe in the Pantiles, said the response from SEW had been "shambolic". "If the water isn't back on by the weekend we could be looking at 15,000 worth of losses," he said. Handout Grace Power, who lives in Tunbridge Wells, said she had gone to work in London on Wednesday as she was unable to work in the Kent town."
About 24,000 households in Kent and East Sussex experienced renewed water supply failures after South East Water reported a water quality issue and issued a boil-water notice. Schools closed and many residents relied on neighbours while Tunbridge Wells Borough Council declared a major incident. Political leaders described the situation as shocking and warned of serious consequences, noting the company repeatedly failed to meet restoration promises. Local businesses reported significant potential losses and criticised the response as shambolic. Several residents reported mixed messaging about safety after being told water was safe and then later instructed to boil it.
Read at www.bbc.com
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