The government is considering transforming the Post Office into an employee-owned business. A public consultation has been launched to gather views on its future, including ownership and service offerings. The Post Office, which is currently fully state-owned and operates over 11,500 branches, has faced scrutiny following a scandal involving the wrongful accusations of sub-postmasters based on faulty software. Post Office Minister Gareth Thomas stated the need for a new vision to improve the organization’s culture and service, alongside financial support for changes to the system.
Post Office Minister Gareth Thomas emphasized the need for a fresh vision for the Post Office, which has a grim past and poor commercial track record. He stated that a 12-week consultation seeks to start an honest conversation about the needs and desires of the public regarding future services and ownership structures, including the possibility of mutualisation, as the organization aims to improve its culture post-scandal.
The Post Office operates over 11,500 locations across the UK and is fully state-owned, subsidized by taxpayers. In light of a wrongful conviction scandal that affected hundreds of sub-postmasters, the government is exploring options for transforming the service's future, including public consultation on ownership and service offerings.
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