"Deputy Commissioner Matt Jukes emphasized the need for retailers to share more CCTV evidence, stating that only 20% of reported cases had such evidence, resulting in many investigations being closed."
"Sarah King from the Federation of Small Businesses noted that while they encourage reporting, some retailers feel nothing happens after reporting, leading to a lack of confidence in the process."
"Lucy Whing from the British Retail Consortium acknowledged a slight improvement in police response but highlighted that trust has been eroded over time, indicating a long road ahead to rebuild it."
"Amjad Khan, a small store owner, expressed that while he believes police are trying, they seem to lack the necessary powers to effectively prevent shoplifting incidents."
The Metropolitan Police's deputy head urged retailers to provide more CCTV evidence to combat shoplifting, which saw over 90,000 reported offences. Only 20% of cases had CCTV, leading to many investigations being closed. The police have increased arrests by nearly 50% in the past year. Retailers face aggressive offenders, and some feel reporting is futile. Calls for a tracking tool from the police were made to restore confidence. While there has been slight improvement in police response, trust remains eroded, and more collaboration is needed.
Read at www.bbc.com
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