The government is launching an artificial intelligence chatbot to help businesses navigate the complex Gov.UK website and ensure they find accurate information swiftly.
Paul Willmott mentioned that improvements are necessary due to a 1% hallucination rate, where the AI may provide incorrect or irrelevant responses.
During trials, while the chatbot can accurately explain regulations, it refrains from giving predictions about issues like cannabis legalization in the UK.
The chatbot sometimes experiences limitations, such as avoiding certain questions, but is able to respond in different languages, including Welsh.
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